Tips to avoid bitter disputes over bond money repayments

first_imgProfessional bond cleaner Gerard Carter at a Bayview Heights home. PICTURE: JUSTIN BRIERTYBOND money quarrels can be hellish experiences for Far North landlords, agents and outgoing tenants.Data from the Residential Tenancies Authority (RTA) shows there have been 614 disputes formally lodged over bond repayments since July 1 in the Cairns region, and 835 across Far North Queensland.There were 1028 bond money disputes lodged in Cairns during the 2015-16 financial year.RTA chief executive Darren Barlow said bond distribution disputes were “not very common”.“Median rent quarterly data for October to December 2016 shows that there were just over 22,000 rental bonds held in the Cairns area at the end of last year,” he said. “Bond disputes are currently tracking at 3.5 per cent of all rental disputes in Cairns for 2016-17. The rate of bond distribution disputes in Cairns is consistent with trends across Queensland.”Apart from cleaning the property thoroughly, Mr Barlow said there were other ways for tenants to give themselves a good chance of receiving a full bond refund. “Some tenancy agreements include special conditions that must be satisfied for a full bond refund. Common examples are carpet cleaning, pest control and flea treatments,” he said.More from newsCairns home ticks popular internet search terms3 days agoTen auction results from ‘active’ weekend in Cairns3 days ago“The property manager or owner can specify that these terms be carried out to a particular standard. Any such requirements will be included in the tenancy agreement.“After tenants have removed their furniture, and finished cleaning, they should complete their Exit Condition Report and return it to their property owner or manager on or around handover day. “This report is compared to the Entry Condition Report they complete when they move in, so it is important to lodge both reports on time and in as much detail as possible. “It is also a good idea to take photos at the beginning and end of a tenancy to support their claims.“Finally, tenants should complete a Refund of Rental Bond form and lodge it promptly.” Specialist bond cleaners like Cairns’ Gerard Carter have been busy since before Christmas. “I’m booked out about a week or so in advance … a lot of people stress about not getting their bond back,” he said.“Kitchens and bathrooms can be the hardest things for people to clean, while mould is a common issue, particularly in Queenslanders.”last_img